Systems Support
User support, issue triage, maintenance workflows, and practical troubleshooting with a service-first mindset.
Helpdesk
Diagnostics
Incident Resolution
Hi, my name is
Aitor Rodríguez. I keep IT systems stable, efficient, and ready for real work.
I am an IT technician based in Catalonia, Spain with hands-on experience in technical support, Microsoft and Linux environments, networking, maintenance, and day-to-day incident resolution. I focus on practical problem solving, autonomy, and solid IT habits that make teams work better.
01. About
A practical IT profile built around support, systems, and reliability.
I come from a background in Microcomputer Systems and Networks, backed by more than two years of professional exposure to IT environments where versatility and ownership matter. I am proactive, consistent, and especially focused when it comes to organization, troubleshooting, and clean operational practices.
On the technical side, I work comfortably across Windows, Windows Server, Ubuntu, and Ubuntu Server. My experience covers full technical support, user assistance, maintenance tasks, networking basics, diagnostics, and solving the issues that affect day-to-day productivity.
I am also continuing my development through formal education in Multiplatform Application Development, while reinforcing my skills through self-directed learning, certifications, and curiosity-driven practice.
Current role
IT Technician at ISOVOLTA Group
Delivering technical support and operational IT assistance in a live business environment.
Core strengths
Autonomy, troubleshooting, consistency
I work best in environments where problems need to be understood quickly and solved cleanly.
Languages
Spanish, Catalan, English
Comfortable in multilingual environments and collaborative technical support contexts.
02. Experience
IT Technician @ ISOVOLTA Group
In my current position, I support everyday IT operations with a strong focus on responsiveness, clear diagnosis, and dependable execution. The role requires balancing direct user support with systems maintenance and practical issue resolution across a business environment.
Sep 2024 - Present
Technical support for users and internal day-to-day IT incidents.
Maintenance, diagnostics, and resolution across workstation and
system environments.
Hands-on work with Microsoft ecosystems and Linux-based systems.
Reliable, methodical handling of issues that affect business
continuity.
Education
Higher Vocational Training in Multiplatform Application Development, Escola Pedagogica Sant Nicolau (Aug 2025 - May 2027).
Vocational Training in Microcomputer Systems and Networks, Escola Pedagogica Sant Nicolau (Sep 2023 - May 2025).
Higher Vocational Training in Multiplatform Application Development, Escola Pedagogica Sant Nicolau (Aug 2025 - May 2027).
Vocational Training in Microcomputer Systems and Networks, Escola Pedagogica Sant Nicolau (Sep 2023 - May 2025).
03. Skills
The areas where I create the most value.
Infrastructure Basics
Comfortable working with Windows environments, Windows Server, Ubuntu, Ubuntu Server, and core networking tasks.
Windows
Windows Server
Ubuntu
Networks
Growth Mindset
I combine formal training with self-learning, certifications, and curiosity to keep improving technically and professionally.
Linux Essentials
Python Essentials
IT Essentials
04. Contact
Let's build the next step.
I am open to IT opportunities where I can keep growing, contribute with real operational value, and work in environments that demand initiative, learning, and reliability. If that sounds relevant to your team, contact me.
Say hello